Living in a flat-share

• MOVING INTO AN EXISTING FLAT-SHARE
  The lease documents will be sent to the flat share together with a room protocol. Please read the documents well and carefully. If you have any questions, please contact the appropriate person at JUWO. Please fill out the room protocol together with the person moving out and send it back to JUWO within 10 days.
  
  
• MOVING IN OF A COMPLETELY NEW FLAT-SHARE
  Before the beginning of your rental agreement, the entire flat-share receives access to the information video via the JUWO portal. The video explains the rental agreement and offers many useful tips concerning the topic of living in a JUWO flat-share. You can find additional information on the website under housing tips.

A large part of the JUWO apartments are fixed-term. The date indicated corresponds to the end of the rental agreement. If the rental agreement is extended, you will receive a notification from the responsible person in advance. You will also be informed in good time of the deadline for the definitive end of the fixed-term contract.

Changing apartments and rooms within JUWO is not allowed.

JUWO allows subletting rooms under the following conditions:

• The person subletting the room must meet the JUWO criteria.
• The duration of the sublease must be no shorter than one month and no longer than six months.
• The sublease agreement must be submitted via JUWO portal at least 14 days prior to the start of the sublease.
• The apartment may not be sublet in its entirety.
• Only one room per apartment may be sublet.
• Subletting of 1-room apartments is not allowed.
• JUWO will not accept rent from the person subletting.
• The JUWO tenant is required to register the person subletting with the Personal Registration Office.
• All contact will be through the JUWO tenant and not directly through the person in sublease.
• The person in sublease may not move into the room until confirmation has been received from JUWO.

The sublease agreement must be submitted as follows:

You can apply for the sublease directly through the JUWO portal. Simply open the entry for the current rental agreement and click on the button "Report subtenant" in the upper right corner. Fill out the registration form, add the necessary documents and the application to JUWO is done. You will also receive feedback from JUWO via the portal when the sublease has been approved.

TERMINATION OF A ROOM
The notice period for a termination of a room is three months. The room termination form must be signed by the entire flat share and can be sent by e-mail to JUWO. Together with your flat share you are responsible to find a person to re-rent the room.

TERMINATION OF AN APARTMENT
The notice period for terminating an apartment is three months. The apartment termination form must be signed by the entire flat share and sent to JUWO by mail. Cancellations by e-mail are not accepted. There is no possibility to provide a replacement tenant. JUWO will advertise the apartment via the portal.

ATTENTION -> In the case of a fixed-term rental agreement, it is generally not possible to submit a notice of termination. You are liable until the end of the fixed term or until the re-letting. In this case, please contact your JUWO contact person.

You can submit your room cancellation in advance, even without the details of the person who will take over your room. However, you must have notified JUWO the person at least 3 weeks before moving out. For this purpose, you need a cancellation form signed by the entire shared-flat. The person who will take over the room must also be registered on the JUWO portal at this time.

When you sign the rental agreement, you enter into the obligation to report. This means that you must report as soon as you no longer meet our criteria. Tenants who no longer meet the criteria must move out with a notice period of six months.

JUWO apartments are mostly temporary. Therefore, we cannot offer a long-term housing option to a family. Please contact your JUWO contact person as soon as possible to make an appointment for a personal conversation.

Keeping dogs is prohibited in all JUWO apartments. For other pets, you can submit a written request to JUWO before moving in. This will be checked by JUWO with the owner.

Tenants who are dependent on a pet for assistance purposes (including dogs) can also contact their JUWO contact person with an appropriate request.

Visitors are allowed in JUWO apartments for a maximum of three weeks. It is important that you announce your visit to your flat-share and ask in advance if it is okay for everyone.

Playing instruments is forbidden in some properties, which can be seen in your rental agreement. If there is no prohibition, talk to your flat share and your neighbors and ask them whether it is okay for you to play music at agreed times. Please be sure to respect the quiet times.

No. JUWO tenants are not allowed to offer/advertise their room or apartment on Airbnb or similar sites. In case of violation, the involved tenants or the entire flat share will be terminated.

• INSIDE THE FLAT-SHARE
  Your flat sharing community are not as neat as you? There are no common interests in your flat share? The cleaning schedule doesn’t quite work either? Then talk to each other! With open and honest communication, problems can be solved easily. You find further information on our factsheet «living together».
  
  If you have a problem that you can't solve, contact your JUWO contact person - we may have a solution.
  
  
• WITH THE NEIGHBORHOOD
  Even if your neighbors are noisy or disturbing, we recommend that you knock on the door and try to talk to them. Especially when disturbing the quiet hours, it is most efficient if you react directly to the situation and get in touch.

The quiet hours from 10 p.m. to 07 a.m. must always be respected. Should noise complaints arise, warnings will be issued to the entire flat share. Remember, you are our reference point.

If you are moving in from abroad, you must register with the Population Office of the City of Zurich.

Registrations are made by appointment only. Appointments can be booked at https://www.etermin.net/personenmeldeamtsued.

Appointments can only be made at the Zurich City Hall.

Every little contribution helps. Use the factsheet “saving energy” to find out about some small adjustments you can make in your everyday life that will benefit the environment.

Do you already know the app "Sauberes Zürich" from ERZ? If not, it's about time, because this app is a great tool for you when it comes to waste disposal.

You can find many more disposal and recycling tips on the corresponding factsheet .

IMPORTANT -> In the city of Zurich special waste bags are required for disposal. These are available in various retail stores as well as at the post office.

The roof terrace is a meeting place and accessible to all residents. Therefore, there are some rules to be observed. You can find them in the corresponding factsheet.

The laundry room is a space that is used by all residents. Therefore, please follow the house rules and treat your neighbors with respect. You can find helpful tips for your next laundry day on the factsheet “use of laundry room”.

The checklist “cleaning upon move out” gives you a good overview of what you need to clean in your apartment and how, so that the apartment return will go flawlessly. Go through the checklist step by step with your flat share and plan enough time.